Ironbird Partners

Dec 1, 2025

Where Maintenance Meets Safety: Culture, Communication, and the Real Risk

Owning a jet doesn’t guarantee availability. Doug Gollan shares how jet cards and backup coverage keep your travel plans protected.

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Episode Highlights

Safety is not a department. It is an enterprise system.

In this live panel, Dan Harris sits down with Al Mann, Rob Cox, and Michael Parrish to map what safety really looks like when pilots, maintenance, leadership, and systems work as one. From getting mechanics to buy in, to digitizing squawks, to choosing when to keep work in-house vs. moving to a 145, the group shares practical ways to reduce risk without losing speed.

You’ll hear how culture turns reporting into improvement, why frequent safety briefs beat annual trainings, and how AI and better data can push predictive maintenance from guesswork to planning.

Inside this episode

✦ Why “safety” works best as a whole-enterprise management system

✦ Turning broker and pilot knowledge into structured data that prevents surprises

✦ Getting shop-floor buy-in: frequent briefs, open reporting, visible follow-through

✦ Where auto-pricing and automation fail without fee data, schedules, and accuracy

✦ In-house vs. 145: risk, tooling, training, and when scale makes the call

✦ How to vet an MRO: ask what they are truly expert in (watch for “everything”)

✦ Digital squawks, photos, and video that shorten troubleshooting time

✦ Predictive maintenance: moving tribal knowledge into usable datasets

✦ Scaling from 4 to 30 aircraft without losing safety culture

✦ Acting like a larger operator: Part 5 readiness, SOPs, promotion, and retraining

Whether you run a two-aircraft certificate or a national fleet, this is a framework for building a safety culture that actually shows up in daily decisions.

🔧 Sponsored by

Charter Flight Support — Coverage that protects your mission when a mechanical stops your aircraft, plus help sourcing quality backup lift fast. charterflightsupport.com

Video Valet — Up to 1.2M movies, shows, and magazines onboard with no Wi-Fi needed. Mention Iron Bird for one free custom iPad. videovalet.io

✈️ The Iron Bird Podcast brings real conversations from the cockpit, boardroom, and hangar to the people who care about doing private aviation right.

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Jet To is proudly powered by Ironbird Partners, LLC: Ironbird Partners LLC (the Air Charter Broker) is acting as an “Authorized Agent” for the Charterer (client) and does not own, or operate, any of the aircraft represented. Inquiries and contracts are for transportation services with only FAR Part 135 Direct Air Carriers or their foreign Civil Aviation Authority (CAA) equivalent that operate and exercise full operational control over those flights at all times. Ironbird Partners, LLC is an Air Charter Broker and not a direct air carrier or direct foreign air carrier. All air service shall be provided by a properly licensed direct air carrier or direct foreign air carrier.

© Ironbird. All rights reserved.

Jet To is proudly powered by Ironbird Partners, LLC: Ironbird Partners LLC (the Air Charter Broker) is acting as an “Authorized Agent” for the Charterer (client) and does not own, or operate, any of the aircraft represented. Inquiries and contracts are for transportation services with only FAR Part 135 Direct Air Carriers or their foreign Civil Aviation Authority (CAA) equivalent that operate and exercise full operational control over those flights at all times. Ironbird Partners, LLC is an Air Charter Broker and not a direct air carrier or direct foreign air carrier. All air service shall be provided by a properly licensed direct air carrier or direct foreign air carrier.

© Ironbird. All rights reserved.

Jet To is proudly powered by Ironbird Partners, LLC: Ironbird Partners LLC (the Air Charter Broker) is acting as an “Authorized Agent” for the Charterer (client) and does not own, or operate, any of the aircraft represented. Inquiries and contracts are for transportation services with only FAR Part 135 Direct Air Carriers or their foreign Civil Aviation Authority (CAA) equivalent that operate and exercise full operational control over those flights at all times. Ironbird Partners, LLC is an Air Charter Broker and not a direct air carrier or direct foreign air carrier. All air service shall be provided by a properly licensed direct air carrier or direct foreign air carrier.

© Ironbird. All rights reserved.